Grand Mercure Hanoi | Hotel in Hanoi

| 9.3 (351 Reviews) |  8 Bathrooms  24 Guests
Dong Da Hotel | Grand Mercure Hanoi

Hotel in Dong Da, Hanoi

Located a 6-minute walk from Vietnam Fine Arts Museum, Grand Mercure Hanoi offers 5-star accommodations in Hanoi and features a garden, a terrace and a bar. The property is around a 17-minute walk from Ha Noi Railway station, 0.6 miles from One Pillar Pagoda and 1.3 miles from St. Joseph Cathedral. The hotel has an outdoor swimming pool, fitness center, karaoke and room service. The hotel will provide guests with air-conditioned rooms offering a desk, a coffee machine, a fridge, a minibar, a safety deposit box, a flat-screen TV and a private bathroom with a bidet. Grand Mercure Hanoi has some accommodations with city views, and the rooms have an electric tea pot. All rooms have a closet. The accommodation offers a buffet or continental breakfast. At Grand Mercure Hanoi you'll find a restaurant serving Chinese, French and Italian cuisine. Vegetarian, vegan and gluten-free options can also be requested. Spa and wellness facilities including a sauna and a hot tub are at guests' disposal during their stay at the hotel. Speaking English, French, Japanese and Korean, staff are willing to help at the 24-hour front desk. Popular points of interest near Grand Mercure Hanoi include Hanoi Temple of Literature, Ho Chi Minh Mausoleum and Imperial Citadel. Noi Bai International Airport is 15 miles from the property, and the property offers a paid airport shuttle service.

Grand Mercure Hanoi is located in Hanoi.

This 181 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Hot Tub, Laundry, View, and several others. This is a 5 star rated property and has over 351 reviews with the average score of 9.3 . Coming to Hanoi and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 181 Bedrooms Hotel if you want to learn more about this FloatHomes.com place in Hanoi. These details are authentic, as they are provided by our partner, booking.com.

This Grand Mercure Hanoi in Hanoi is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Grand Mercure Hanoi”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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9 Cat Linh Quoc Tu Giam Dong Da, Hanoi, 10000, Vietnam

Amenities

Air Conditioner
Pool
Designated Smoking Area
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Kitchen
Laundry

Facility Overview

Breakfast
  • Breakfast in the room
  • Coffee house on site
  • Wine/Champagne
  • Snack bar
  • Bar
  • Restaurant
  • Kids' meals
  • Special diet meals (on request)
  • Kid-friendly buffet
Accessibility
  • Lowered sink
  • Visual aids (Braille)
  • Bathroom emergency cord
  • Visual aids (tactile signs)
  • Wheelchair accessible
  • Raised toilet
  • Toilet with grab rails
Activities
  • Massage
  • Steam room
  • Sauna
  • Full-body massage
  • Fitness center
  • Body wrap
  • Spa/Wellness packages
  • Karaoke
  • Hot tub/Jacuzzi
  • Happy hour
  • Facial treatments
  • Locker rooms
  • Spa
  • Beauty services
  • Foot bath
  • Cooking class
  • Fitness
  • Spa facilities
  • Body treatments
  • Body scrub
  • Tour or class about local culture
  • Spa lounge/Relaxation area
General
  • Non-smoking rooms
  • Soundproof rooms
  • Elevator
  • Designated smoking area
  • Facilities for disabled guests
  • Family rooms
  • Air conditioning
  • Safe
Guest Services
  • Laundry
  • Packed lunches
  • Babysitting/Child services
  • Dry cleaning
  • Tour desk
  • Ironing service
  • 24-hour front desk
  • Meeting/Banquet facilities
  • Fax/Photocopying
  • Airport shuttle
  • Business center
  • Room service
  • Concierge
  • Daily housekeeping
  • Private check-in/out
  • Express check-in/out
  • Airport shuttle (additional charge)
  • Baggage storage
  • Currency exchange
Outdoors
  • Outdoor pool (year-round)
  • Garden
  • Terrace
  • Outdoor pool
Security/Safety
  • Security alarm
  • Key access
  • CCTV in common areas
  • 24-hour security
  • Fire extinguishers
  • Key card access
  • CCTV outside property
  • Smoke alarms
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Property cleaned by professional cleaning companies
  • Guest accommodation disinfected between stays
  • Use of cleaning chemicals that are effective against coronavirus
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • All plates, cutlery, glasses, and other tableware sanitized
  • Food can be delivered to guest accommodation
  • Delivered food covered securely
  • First aid kits available
  • Thermometers for guests provided by property
  • Hand sanitizer in guest accommodation and common areas
  • Face masks for guests available
  • Access to healthcare professionals
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Staff follow all safety protocols as directed by local authorities
  • Cashless payment available
  • Mobile app for room service
  • Physical distancing rules followed
Spa
  • Rooftop pool
  • Swimming pool
  • Beach chairs/Loungers
Transportation/Shuttle
  • Airport pickup
  • Airport drop-off

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
8.86
Location:
8.55
Staff:
9.39
Facilities:
9.38
Comfort:
9.66
Cleanliness:
9.57
Patricia
Oct 17, 2025 07:00:00 AM
Review Score:   10
United Kingdom
Reviewer Type: Couple
Travel Purpose: leisure
Positive: 10/10 all was just perfect!
Negative: Beds are quite hard but I guess this is just a general thing all around Asia?
Summary: Superb hotel!
See All Reviews

Room Arrangement

Room Info Facilities
Grand Deluxe King Room - High Floor
Room Type: Double
Room Size: 32 m2
1 King bed(s) Bed
Grand Deluxe King Room - High Floor

Food & Drink

Minibar, Tea/Coffee maker

Bathroom

Hairdryer, Walk-in shower, Slippers, Body soap, Bathrobe, Shower, Free toiletries, Bidet, Shower cap, Guest bathroom, Toilet paper, Toothbrush, Towels, Shampoo, Bathtub or shower, Toilet, Conditioner, Private bathroom

General

Smoke Alarm, Iron, Key access, Suit press, Interconnecting room(s) available, Hypoallergenic, Carbon monoxide detector, Key card access, Laptop safe, Soundproof, Hardwood or parquet floors, Fire extinguisher, Air conditioning, Ironing facilities, Trash cans, Safe, Carpeted

Media & Technology

Telephone, Satellite channels, Cable channels, Flat-screen TV, TV

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Electric kettle, Dryer, Refrigerator, Coffee machine, Cleaning products

Living Area

Sitting area, Desk

Bedroom

Childrens' cribs, Wardrobe or closet, Linens, Alarm clock, Walk-in closet

View

City view, View

Accessibility

Entire unit wheelchair accessible, Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Hypoallergenic pillow, Feather pillow, Clothes rack, Pajamas, Socket near the bed

Pool and Spa

Rooftop pool, Pool with a view, Pool towels

Safety features

Air purifiers

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Executive King Room with Lounge Access - High Floor
Room Type: Double
Room Size: 32 m2
1 King bed(s) Bed
Executive King Room with Lounge Access - High Floor

Food & Drink

Minibar, Tea/Coffee maker

Bathroom

Hairdryer, Walk-in shower, Slippers, Body soap, Bathrobe, Shower, Free toiletries, Bidet, Shower cap, Guest bathroom, Toilet paper, Toothbrush, Towels, Shampoo, Bathtub or shower, Toilet, Conditioner, Private bathroom

General

Smoke Alarm, Iron, Key access, Suit press, Interconnecting room(s) available, Hypoallergenic, Carbon monoxide detector, Key card access, Laptop safe, Soundproof, Hardwood or parquet floors, Fire extinguisher, Air conditioning, Ironing facilities, Trash cans, Safe, Carpeted

Media & Technology

Telephone, Satellite channels, Cable channels, Flat-screen TV, TV

Services

Wake-up service/Alarm clock, Wake-up service, Executive lounge access

Kitchen

Electric kettle, Dryer, Refrigerator, Coffee machine, Cleaning products

Living Area

Sitting area, Desk

Bedroom

Childrens' cribs, Wardrobe or closet, Linens, Alarm clock, Walk-in closet

View

Garden view, City view, View

Accessibility

Entire unit wheelchair accessible, Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Hypoallergenic pillow, Feather pillow, Clothes rack, Pajamas, Sofa bed, Socket near the bed

Pool and Spa

Rooftop pool, Pool with a view, Pool towels

Safety features

Air purifiers

Exclusive services

Free gym access, Private check-in/out in the executive lounge, Complimentary afternoon snacks and drinks in the executive lounge, Complimentary breakfast in the executive lounge, Complimentary access to conference room/business areas

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Deluxe King Suite with Lounge Access
Room Type: Suite
Room Size: 75 m2
1 King bed(s) Bed
Deluxe King Suite with Lounge Access

Food & Drink

Minibar, Tea/Coffee maker, Fruit

Bathroom

Walk-in shower, Slippers, Body soap, Bathtub, Shower cap, Guest bathroom, Shower, Toilet paper, Bathrobe, Free toiletries, Bidet, Toothbrush, Towels, Bathtub or shower, Private bathroom, Hairdryer, Shampoo, Toilet, Conditioner

General

Smoke Alarm, Iron, Key access, Suit press, Interconnecting room(s) available, Hypoallergenic, Carbon monoxide detector, Key card access, Laptop safe, Soundproof, Hardwood or parquet floors, Fire extinguisher, Air conditioning, Ironing facilities, Trash cans, Safe, Carpeted

Media & Technology

Telephone, Satellite channels, Cable channels, Flat-screen TV, TV

Services

Wake-up service/Alarm clock, Wake-up service, Executive lounge access

Kitchen

Electric kettle, Dryer, Refrigerator, Coffee machine, Cleaning products

Living Area

Sitting area, Sofa, Desk

Bedroom

Childrens' cribs, Wardrobe or closet, Linens, Alarm clock, Walk-in closet

View

Garden view, City view, View

Accessibility

Entire unit wheelchair accessible, Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Hypoallergenic pillow, Feather pillow, Clothes rack, Pajamas, Sofa bed, Socket near the bed

Pool and Spa

Rooftop pool, Pool with a view, Pool towels

Safety features

Air purifiers

Exclusive services

Free gym access, Private check-in/out in the executive lounge, Complimentary afternoon snacks and drinks in the executive lounge, Complimentary breakfast in the executive lounge, Complimentary access to conference room/business areas

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Grand Deluxe Twin Room - High Floor
Room Type: Twin
Room Size: 27 m2
2 Twin bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker

Bathroom

Hairdryer, Walk-in shower, Slippers, Body soap, Bathrobe, Shower, Free toiletries, Bidet, Shower cap, Guest bathroom, Toilet paper, Toothbrush, Towels, Shampoo, Bathtub or shower, Toilet, Conditioner, Private bathroom

General

Smoke Alarm, Iron, Key access, Suit press, Interconnecting room(s) available, Hypoallergenic, Carbon monoxide detector, Key card access, Laptop safe, Soundproof, Hardwood or parquet floors, Fire extinguisher, Air conditioning, Ironing facilities, Trash cans, Safe, Carpeted

Media & Technology

Telephone, Satellite channels, Cable channels, Flat-screen TV, TV

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Electric kettle, Dryer, Refrigerator, Coffee machine, Cleaning products

Living Area

Sitting area, Desk

Bedroom

Childrens' cribs, Wardrobe or closet, Linens, Alarm clock, Walk-in closet

View

City view, View

Accessibility

Entire unit wheelchair accessible, Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Hypoallergenic pillow, Feather pillow, Clothes rack, Pajamas, Socket near the bed

Pool and Spa

Rooftop pool, Pool with a view, Pool towels

Safety features

Air purifiers

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Deluxe King Room
Room Type: Triple
Room Size: 32 m2
1 King bed(s) Bed
Deluxe King Room

Food & Drink

Minibar, Tea/Coffee maker

Bathroom

Hairdryer, Walk-in shower, Slippers, Body soap, Bathrobe, Shower, Free toiletries, Bidet, Shower cap, Guest bathroom, Toilet paper, Toothbrush, Towels, Shampoo, Bathtub or shower, Toilet, Conditioner, Private bathroom

General

Smoke Alarm, Iron, Key access, Suit press, Hypoallergenic, Carbon monoxide detector, Key card access, Laptop safe, Soundproof, Hardwood or parquet floors, Fire extinguisher, Air conditioning, Ironing facilities, Trash cans, Safe, Carpeted

Media & Technology

Telephone, Satellite channels, Cable channels, Flat-screen TV, TV

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Electric kettle, Dryer, High chair, Refrigerator, Coffee machine, Cleaning products

Living Area

Sitting area, Desk

Bedroom

Childrens' cribs, Wardrobe or closet, Linens, Alarm clock, Walk-in closet

View

City view, View

Room Amenities

Hypoallergenic pillow, Feather pillow, Clothes rack, Pajamas, Socket near the bed

Accessibility

Emergency cord in bathroom, Roll-in shower, Shower chair, Lower sink, Raised toilet, Toilet with grab rails

Pool and Spa

Rooftop pool, Pool with a view, Pool towels

Safety features

Air purifiers

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Deluxe Room with Twin Beds
Room Type: Triple
Room Size: 27 m2
2 Twin bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker

Bathroom

Hairdryer, Walk-in shower, Slippers, Body soap, Bathrobe, Shower, Free toiletries, Bidet, Shower cap, Guest bathroom, Toilet paper, Toothbrush, Towels, Shampoo, Bathtub or shower, Toilet, Conditioner, Private bathroom

General

Smoke Alarm, Iron, Key access, Suit press, Hypoallergenic, Carbon monoxide detector, Key card access, Laptop safe, Soundproof, Hardwood or parquet floors, Fire extinguisher, Air conditioning, Ironing facilities, Trash cans, Safe, Carpeted

Media & Technology

Telephone, Satellite channels, Cable channels, Flat-screen TV, TV

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Electric kettle, Dryer, High chair, Refrigerator, Coffee machine, Cleaning products

Living Area

Sitting area, Desk

Bedroom

Childrens' cribs, Wardrobe or closet, Linens, Alarm clock, Walk-in closet

View

City view

Room Amenities

Hypoallergenic pillow, Feather pillow, Clothes rack, Pajamas, Socket near the bed

Pool and Spa

Rooftop pool, Pool with a view, Pool towels

Safety features

Air purifiers

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Executive Room with Twin Beds and Lounge Access - High Floor
Room Type: Triple
Room Size: 32 m2
2 Twin bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker

Bathroom

Hairdryer, Walk-in shower, Slippers, Body soap, Bathrobe, Shower, Free toiletries, Bidet, Shower cap, Guest bathroom, Toilet paper, Toothbrush, Towels, Shampoo, Bathtub or shower, Toilet, Conditioner, Private bathroom

General

Smoke Alarm, Iron, Key access, Suit press, Interconnecting room(s) available, Hypoallergenic, Carbon monoxide detector, Key card access, Laptop safe, Soundproof, Hardwood or parquet floors, Fire extinguisher, Air conditioning, Ironing facilities, Trash cans, Safe, Carpeted

Media & Technology

Telephone, Satellite channels, Cable channels, Flat-screen TV, TV

Services

Wake-up service/Alarm clock, Wake-up service, Executive lounge access

Kitchen

Electric kettle, Dryer, Refrigerator, Coffee machine, Cleaning products

Living Area

Sitting area, Desk

Bedroom

Childrens' cribs, Wardrobe or closet, Linens, Alarm clock, Walk-in closet

View

Garden view, City view, View

Room Amenities

Hypoallergenic pillow, Feather pillow, Clothes rack, Pajamas, Sofa bed, Socket near the bed

Pool and Spa

Rooftop pool, Pool with a view, Pool towels

Safety features

Air purifiers

Exclusive services

Free gym access, Private check-in/out in the executive lounge, Complimentary afternoon snacks and drinks in the executive lounge, Complimentary breakfast in the executive lounge, Complimentary access to conference room/business areas

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Presidential Suite with Lounge Access
Room Type: Suite
Room Size: 117 m2
1 King bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker

Bathroom

Hairdryer, Slippers, Body soap, Bathrobe, Shower, Free toiletries, Bathtub, Bidet, Shower cap, Guest bathroom, Toilet paper, Toothbrush, Towels, Shampoo, Bathtub or shower, Toilet, Private bathroom

General

Smoke Alarm, Iron, Key access, Suit press, Hypoallergenic, Carbon monoxide detector, Key card access, Laptop safe, Soundproof, Hardwood or parquet floors, Fire extinguisher, Air conditioning, Ironing facilities, Trash cans, Safe, Carpeted

Media & Technology

Telephone, Cable channels, Flat-screen TV, TV

Services

Wake-up service/Alarm clock, Wake-up service, Executive lounge access

Kitchen

Electric kettle, Dryer, Refrigerator, Coffee machine, Cleaning products

Living Area

Sitting area, Sofa, Desk

Bedroom

Childrens' cribs, Wardrobe or closet, Linens, Alarm clock, Walk-in closet

View

City view, View

Accessibility

Entire unit wheelchair accessible, Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Hypoallergenic pillow, Feather pillow, Clothes rack, Pajamas, Socket near the bed

Pool and Spa

Rooftop pool, Pool with a view, Pool towels

Safety features

Air purifiers

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer

FAQ's

Is this Grand Mercure Hanoi pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Grand Mercure Hanoi?

Check-in time for Grand Mercure Hanoi starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Grand Mercure Hanoi have a swimming pool?

Yes, this Grand Mercure Hanoi has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Grand Mercure Hanoi?

Best-rates for the Grand Mercure Hanoi starts from $118 per night with includes Pool, Wheelchair Accessible, Ocean View, Oceanfront, Business Services, Restaurant, Entertainment, Kitchen, Air Conditioner, Spa, Guest Services, Breakfast, Child Friendly, Hot Tub, Laundry, View, Balcony/Terrace, Security/Safety, Toiletries, Designated Smoking Area, Accessibility, Transportation/Shuttle, Sports/Activities, Wellness Facilities, Bar With all other amenities. Float Homes offers a wide range of floating homes, houseboats, and water chalets, ensuring each traveler finds their ideal water escape, whether planning a water getaway, a family vacation, or a pet-friendly retreat with the whole group.

Is Grand Mercure Hanoi a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Grand Mercure Hanoi wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Grand Mercure Hanoi is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Grand Mercure Hanoi?

Based on the information reported by the owner or manager, the Grand Mercure Hanoi indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Grand Mercure Hanoi?

Based on the information reported by the owner or manager, details for the cancellation policy for the Grand Mercure Hanoi are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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US $118
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